Privacy Policy

Information We Collect

AutoBridge collects information to provide, maintain, and improve our AI-powered integration platform. We collect information in the following ways:

Account and Profile Information

When you create an AutoBridge account, we collect your name, email address, company information, and contact details. For enterprise accounts, we may also collect billing information and organizational structure data.

Integration and Usage Data

We collect information about how you use our platform, including API endpoints configured, data transformation rules, integration performance metrics, and system logs necessary for service operation and troubleshooting.

Technical Information

We automatically collect technical data including IP addresses, browser types, device information, operating systems, and access times to ensure platform security and optimize performance.

How We Use Your Information

AutoBridge uses collected information for legitimate business purposes including:

• Providing and maintaining our integration platform services
• Processing transactions and managing your account
• Improving our AI algorithms and platform functionality
• Providing customer support and technical assistance
• Communicating about service updates and new features
• Ensuring platform security and preventing fraud
• Complying with legal obligations and regulatory requirements

Data Processing and AI Training

Our AI-powered integration platform processes your data to generate adapters and optimize connections. We implement strict data isolation to ensure your enterprise data remains secure and is never used to train models that benefit other customers.

Metadata Usage

We may use aggregated, anonymized metadata about integration patterns to improve our AI algorithms, but this never includes your actual business data or personally identifiable information.

Information Sharing and Disclosure

AutoBridge does not sell, rent, or trade your personal information. We may share information only in the following circumstances:

Service Providers

We work with trusted third-party service providers who assist in platform operations, including cloud infrastructure providers, security services, and customer support tools. These providers are contractually bound to protect your information.

Legal Requirements

We may disclose information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction, subject to the same privacy protections.

Data Security and Protection

We implement comprehensive security measures to protect your information:

• End-to-end encryption for data in transit and at rest
• Multi-factor authentication and access controls
• Regular security audits and penetration testing
• SOC 2 Type II compliance and industry certifications
• Employee security training and background checks
• Incident response procedures and breach notification protocols

Data Retention and Deletion

We retain your information only as long as necessary to provide services and comply with legal obligations. Account data is typically retained for the duration of your subscription plus 90 days. Integration logs and performance data are retained for up to 2 years for troubleshooting and optimization purposes.

Data Deletion Requests

You may request deletion of your personal data at any time. We will process such requests within 30 days, subject to legal retention requirements and legitimate business needs.

International Data Transfers

AutoBridge operates globally and may transfer your information to countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses and adequacy decisions where applicable.

Data Localization

For enterprise customers with specific data residency requirements, we offer regional data processing options to ensure compliance with local regulations.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Rectification: Request correction of inaccurate or incomplete information
• Erasure: Request deletion of your personal information
• Portability: Request transfer of your data to another service provider
• Restriction: Request limitation of processing in certain circumstances
• Objection: Object to processing based on legitimate interests

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can control cookie preferences through your browser settings or our cookie management tool.

Essential Cookies

These cookies are necessary for the platform to function and cannot be disabled. They include authentication tokens, session management, and security features.

Analytics and Performance

We use analytics cookies to understand how users interact with our platform, helping us improve functionality and user experience.

Third-Party Integrations

Our platform connects with numerous third-party services. When you configure integrations, you may be subject to the privacy policies of those third-party services. We encourage you to review their privacy practices.

Data Processing Agreements

For enterprise customers, we provide Data Processing Agreements (DPAs) that outline our responsibilities as a data processor and your rights as a data controller.

Children's Privacy

AutoBridge is designed for business use and is not intended for individuals under 16 years of age. We do not knowingly collect personal information from children under 16. If we become aware of such collection, we will take steps to delete the information promptly.

Regional Privacy Laws

European Union (GDPR)

For EU residents, we process personal data based on legitimate interests, contractual necessity, or consent. You have additional rights under GDPR, including the right to lodge complaints with supervisory authorities.

California (CCPA/CPRA)

California residents have specific rights regarding personal information, including the right to know, delete, and opt-out of the sale of personal information. We do not sell personal information.

Other Jurisdictions

We comply with applicable privacy laws in all jurisdictions where we operate, including Canada's PIPEDA, Brazil's LGPD, and other regional regulations.

Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes through email or platform notifications at least 30 days before they take effect.

Version History

Previous versions of this policy are available upon request for your reference and compliance needs.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact us: